Frequently Asked Questions

We specialize exclusively in salons and beauty businesses. Our Money, Mastery, Magic Triangle system was developed specifically for the unique challenges salon owners face.

Unlike generic business consultants, we understand the nuances of service-based beauty businesses, client retention challenges, staff management in creative environments, and the specific financial dynamics of salon operations.

We work with hair salons, nail salons, spas, barbershops, and multi-service beauty businesses. Our methods are adaptable to different service types and business models.

However, we work best with established salons (2+ years in business) that are already generating at least $200K annually and are ready to invest in growth.

The Triangle Assessment is a comprehensive evaluation of your salon across all three pillars: Money (financial health and pricing strategy), Mastery (service quality and systems), and Magic (client experience and retention).

You'll receive a detailed report showing exactly where your salon stands, what's holding you back, and a prioritized action plan for improvement. The assessment typically takes 2-3 hours and is completely free with no obligation.

Our investment varies depending on your salon's size, complexity, and specific needs. We offer different engagement levels from basic strategy consulting to comprehensive transformation programs.

During your free Triangle Assessment, we'll discuss options that fit your budget and goals. Most clients see ROI within the first 90 days of implementation.

Yes! Transformation isn't a one-time event—it's an ongoing process. We provide continued support through regular check-ins, strategy adjustments, and access to our client community.

Our goal is to be your long-term partner in growth, not just a one-time consultant. We're invested in your continued success.

Absolutely. Digital marketing is a crucial component of the "Magic" pillar. We help you develop authentic, engaging content strategies that attract your ideal clients and showcase your expertise.

Our approach focuses on sustainable, relationship-building marketing rather than gimmicky tactics. We'll help you create a marketing system that consistently brings in new clients while delighting existing ones.

We love working with multi-location salon owners! Our systems are designed to scale across multiple locations while maintaining consistency and quality.

We help you develop standardized processes, training programs, and management systems that ensure each location delivers the same exceptional experience while maintaining profitability.

We stand behind our methodology and offer a 90-day satisfaction guarantee. If you implement our recommendations and don't see measurable improvement in your key metrics, we'll work with you until you do or provide a full refund.

Our track record speaks for itself—over 89% of our clients see significant improvement within the first 6 months.

If you're barely breaking even or operating at a loss, we can still help, but the approach will be different. We'll focus first on immediate cash flow improvements and operational efficiency before moving to growth strategies.

However, you'll need some working capital to implement changes. We offer payment plans and can work with you to prioritize the most impactful changes first.

Staff development is a core part of our "Mastery" pillar. We help you create training systems, performance standards, and compensation structures that attract and retain top talent.

We also work on building a positive salon culture where team members feel valued, challenged, and financially rewarded for their growth and performance.

We track multiple metrics including revenue growth, profit margins, client retention rates, average ticket size, booking efficiency, and team productivity. We establish baseline measurements and monitor progress monthly.

Most clients see measurable improvements in at least 3-4 key metrics within 90 days, with continued improvement over the following months.